Frequently Asked Questions
Find answers to common questions
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for chest, waist, and length to ensure a perfect fit.
Are your materials sustainably sourced?
YoYoFactory is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in our core collections.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
How should I care for my YoYoFactory garments?
To maintain the longevity of your items, we recommend washing in cold water with similar colors and air drying whenever possible.
Do you restock items that are sold out?
While some limited-edition pieces are never restocked, our 'Essentials' collection is replenished monthly. You can sign up for 'Back in Stock' alerts on the product page.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.